Legal

Privacy Policy

Official policy pages for DSHOPS.IN.

Effective Date: 20 August 2026

DSHOPS.IN, operated by SD Enterprises (“we”, “us”, “our”, or “Company”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and share information when you access or use the DSHOPS.IN website, applications, marketplace, products, and related services.

By using DSHOPS.IN, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use DSHOPS.IN, we may collect the following information.

Personal Information

This may include:

Name
Mobile number
Email address
Billing address
Delivery address
Business or shop information
Account login information
Customer enquiries
Order information
Payment and transaction information

Device and Technical Information

When you access DSHOPS.IN, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of access
Referring website
Approximate location information
Cookies and similar technologies

Information You Provide

We may collect information you voluntarily provide when you:

Create an account
Register a shop or business
Place an order
Submit an enquiry
Contact customer support
Submit a review or rating
Subscribe to communications
Participate in promotions
Submit forms on our website

2. How We Use Your Information

We may use your information to:

Create and manage your account.
Process orders and enquiries.
Provide products and services.
Communicate with you.
Provide customer support.
Process payments.
Arrange delivery.
Send transactional notifications.
Send promotional communications where permitted.
Improve our website and services.
Personalize your experience.
Detect and prevent fraud or abuse.
Maintain website security.
Analyze website usage.
Comply with applicable laws and legal obligations.

3. Information About Shops and Businesses

If you register a shop, business, seller account, or professional profile on DSHOPS.IN, certain information may be displayed publicly.

This may include:

Shop or business name
Business category
Business address or service location
Business contact information
Product information
Business description
Website or social-media information
Business photographs
Reviews and ratings

You should only submit information that you are comfortable making available to other users where the platform provides public business listings.

4. Cookies

DSHOPS.IN may use cookies and similar technologies to:

Keep users signed in.
Remember preferences.
Improve website functionality.
Understand website traffic.
Analyze user behaviour.
Improve our services.
Provide relevant content or advertising where applicable.

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Payment Information

Where online payments are available, payments may be processed through third-party payment gateways.

We generally do not need to store your complete credit-card, debit-card, or banking credentials on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

6. Sharing of Information

We may share relevant information with trusted third parties where necessary to provide our services.

These may include:

Payment gateway providers
Delivery and logistics partners
SMS providers
Email service providers
Cloud and hosting providers
Analytics providers
Customer-support service providers
Authentication providers
Technology and software providers
Legal, regulatory, or government authorities where required

We do not intend to sell your personal information to third parties for their independent use.

7. Seller and Customer Communication

If you contact a shop, seller, manufacturer, or service provider through DSHOPS.IN, information necessary to respond to your enquiry may be shared with the relevant business.

Similarly, information provided by a seller may be shared with customers when necessary to facilitate legitimate business communication or transactions.

Users should avoid sharing sensitive personal information unnecessarily through public reviews, comments, or enquiries.

8. Marketing Communications

Where permitted by applicable law and subject to applicable consent requirements, DSHOPS.IN may send promotional communications through:

Email
SMS
WhatsApp or other messaging services
Push notifications
Phone or voice communication
Other communication channels

You may opt out of promotional communications using the available unsubscribe or preference-management options.

Transactional and security-related communications may continue where necessary to provide requested services.

9. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should immediately contact us if you suspect unauthorized access to your account.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services.
Maintain business and transaction records.
Resolve disputes.
Prevent fraud and abuse.
Meet legal, tax, accounting, or regulatory requirements.
Enforce agreements and policies.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Third-Party Websites

DSHOPS.IN may contain links to third-party websites, applications, social-media platforms, payment providers, or other services.

We are not responsible for the privacy practices or content of third-party websites.

You should review the privacy policies of third-party services before providing them with personal information.

12. Children's Privacy

DSHOPS.IN is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Your Privacy Rights

Subject to applicable laws, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of certain promotional communications.
Raise concerns regarding the handling of your information.

Requests may be subject to identity verification and applicable legal limitations.

14. Account Deletion

If you wish to request deletion of your DSHOPS.IN account or personal information, contact us using the details provided below.

Some information may need to be retained where required by law, for legitimate business purposes, fraud prevention, dispute resolution, or financial and accounting requirements.

15. Business and Seller Data

Businesses using DSHOPS.IN are responsible for ensuring that the information they submit and the personal information they collect through their own business activities complies with applicable privacy and data-protection laws.

DSHOPS.IN may process seller information to provide marketplace, business-management, communication, and related services.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

We encourage users to review this page periodically.

17. Contact Us

If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

DSHOPS.IN
Operated by: SD Enterprises
Email: support@dshops.in
Website: DSHOPS.IN

18. Consent

By using DSHOPS.IN, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described above, to the extent permitted by applicable law.